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FastTrack360 Core

How FastTract360's key features work, and how to access them.

2 authors254 articles
Vincere to FastTrack Error HandlingQuick reference for common Vincere–FastTrack360 integration errors with simple fixes.

Timesheet notifications & delegations

Configure who gets notified, when reminders are sent, and how approvals can be delegated—so timesheets are reviewed on time even when key approvers are away.


View Internal Notifications
Configure and Manage Group NotificationsGroup notifications allow you to consolidate multiple alerts into a single message to reduce notification volume and ensure timely delivery.
Create Pay and Bill Email TemplatesUse this guide to create Pay and Bill email templates that define how payslips, invoices, and payroll-related emails are formatted and sent to recipients.
View and Send Timesheet NotificationsUse timesheet notifications to track timesheets you initiate, approve, or monitor.
Manage Timesheet NotificationsConfigure and manage scheduled and immediate timesheet notifications in the Time and Attendance module, including reminders, escalations, approvals, rejections, and recalls, so the right users are alerted at each stage…
Create Notification TemplatesCreate and manage notification templates for Email, SMS, and in-system messages in the Time and Attendance module
Create Email Notification Template for Timesheet In Email ApprovalUse this process to create an email notification template that shows timesheet details and Approve, Reject, and View actions directly in the email, using merge tags and an optional default…
Manage Notification TemplatesView, search, edit, and delete Time & Attendance notification templates so you can keep your timesheet-related email, SMS, and in-app messages accurate, clear, and up to date.
Create Timesheet Notifications
Create and Configure Time and Attendance NotificationsCreate and configure Time and Attendance notification triggers, delivery options, and reminder settings.
How to Send or Reply to a Mobile Timesheet NotificationLearn how to send a new mobile timesheet notification and reply to an existing notification from a timesheet.
Understand Mobile Timesheet NotificationsLearn about automatic and general timesheet notifications, how they are delivered, and what each notification type means for your timesheet workflow.
View Mobile Timesheet Notificationsearn how to open, filter, and read your mobile timesheet notifications, and access the related timesheet from each notification.

Timesheets (Web & Mobile)

Create, submit, review, and approve timesheets across web and mobile, including common workflows and troubleshooting—so time capture stays accurate and consistent.


Add or Delete Timesheet AttachmentsAttach or remove supporting documents (such as medical certificates or receipts) on mobile timesheets using your device camera, photo library, or files.
Edit a Timesheet WorkflowUpdate the default workflow applied to a Job Order.
New Timesheet TabSet up the workflow for online timesheet creation and approval in three steps.
Adjustment Timesheet TabLearn how to configure the Adjustment Timesheet tab to define initiators, approval levels, and escalation settings for processing correction timesheets efficiently.
Clearing, Expiring, Restoring & Deleting TimesheetsThis article explains how administrators can clear, expire, restore, and permanently delete timesheets to maintain accurate time entry records.
Adjust an Approved TimesheetLearn how to adjust a released timesheet, create an adjustment copy, and submit it for approval.
View the Timesheet Audit HistoryThis article explains how to view the audit history for a timesheet and how to open historical versions for auditing and comparison purposes.
Export Timesheet ListsUse this article to learn how to export any timesheet list to an external file for tracking or reconciliation.
Working With Bulk TimesheetsBulk Timesheets let approvers review, edit, and approve large volumes of timesheets efficiently.
Search for Bulk TimesheetsUse this article to learn how to search for and review bulk timesheets as an approver
Configure Standard Rates Timesheet DefaultsConfigure standard rates timesheet defaults, including the default tab, automatic timesheet population, pay code types, and zero-value handling for Time & Attendance.
Timesheets on Mobile DevicesAccess and manage Time & Attendance timesheets on mobile devices, including viewing available, incomplete, rejected, submitted, and expired timesheets, and using delegation where permitted.
Navigate a Mobile TimesheetUnderstand the mobile timesheet screen layout, including the action bar buttons, header details, and timesheet item sections used to save, submit, approve, reject, recall, and update timesheets.
View Information Captured on a Mobile TimesheetSee what information a mobile timesheet can capture, including attendance details, additional (manual) items, reimbursements, and supporting attachments.
Add, Edit, or Delete Attendance Items on a Mobile TimesheetAdd, edit, or delete attendance, break, and project items on mobile timesheets so they accurately reflect the payee’s actual work hours and absences.
Add, Edit, or Delete Additional (Manual) Items on a Mobile TimesheetAdd, edit, or delete additional (manual) items on mobile timesheets to capture standard rates items or allowances, including date, item, quantity, rate, and project code where required.
Add, Edit, or Delete Reimbursement ItemsAdd, edit, or delete reimbursement items on mobile timesheets to capture one-off out-of-pocket expense claims, including date, item, net amount, tax, and project code where required.
Recall a Submitted Mobile TimesheetLearn when and how to recall a submitted mobile timesheet so you can correct errors before or during approval.
Approve or Reject Mobile TimesheetsLearn how agency staff can approve or reject mobile timesheets, what each action does, and how timesheet statuses change during the approval process.
Log In and Out of Mobile TimesheetsLearn how to access your organisation’s Mobile Timesheets site, log in with your Time and Attendance details, and log out securely.
Understand Timesheet ExceptionsLearn what timesheet exceptions are in the timesheet import process and how the Exception Report records rows that cannot be imported.
Adjustment Timesheet TabLearn how to configure the Adjustment Timesheet tab to define initiators, approval levels, and escalation settings for processing correction timesheets efficiently.
Approve or Reject Mobile TimesheetsLearn how to review, approve, or reject mobile timesheets from the Submitted Timesheets list, including what happens to timesheets after you approve or reject them.
Clearing, Expiring, Restoring & Deleting TimesheetsThis article explains how administrators can clear, expire, restore, and permanently delete timesheets to maintain accurate time entry records.
Edit a Bulk TimesheetUse this article to learn how to edit items directly on a bulk timesheet without opening individual timesheets.
Configure Timesheet Search OptionsConfigure default timesheet search options so the Week Ending Date To field and user profile defaults automatically populate on Time & Attendance timesheet search screens.
Navigate Timesheet List ScreensNavigate timesheet list screens from the Timesheet Home screen, use the navigation bar to move between pages, view key timesheet details, sort by column, and open individual timesheets.
Navigate a Mobile TimesheetUnderstand the mobile timesheet screen layout, including the action bar buttons, header details, and timesheet item sections used to save, submit, approve, reject, recall, and update timesheets.
View Information Captured on a Mobile TimesheetSee what information a mobile timesheet can capture, including attendance details, additional (manual) items, reimbursements, and supporting attachments.
Add, Edit, or Delete Additional (Manual) Items on a Mobile TimesheetAdd, edit, or delete additional (manual) items on mobile timesheets to capture standard rates items or allowances, including date, item, quantity, rate, and project code where required.
Add, Edit, or Delete Attendance Items on a Mobile TimesheetAdd, edit, or delete attendance, break, and project items on mobile timesheets so they accurately reflect the payee’s actual work hours and absences.
Add, Edit, or Delete Reimbursement Items on a Mobile TimesheetAdd, edit, or delete reimbursement items on mobile timesheets to capture one-off out-of-pocket expense claims, including date, item, net amount, tax, and project code where required
Recall a Submitted Mobile TimesheetLearn when and how to recall a submitted mobile timesheet so you can correct errors before or during approval.
View the Timesheet Audit HistoryThis article explains how to view the audit history for a timesheet and how to open historical versions for auditing and comparison purposes.
Working With Bulk TimesheetsBulk Timesheets let approvers review, edit, and approve large volumes of timesheets efficiently.
Edit a Bulk TimesheetUse this article to learn how to edit items directly on a bulk timesheet without opening individual timesheets.
Navigate Timesheet List ScreensNavigate timesheet list screens from the Timesheet Home screen, use the navigation bar to move between pages, view key timesheet details, sort by column, and open individual timesheets.
Add or Delete Timesheet AttachmentsAdd or delete attachments on mobile timesheets using your device camera, photo library, or files so you can include supporting documents like medical certificates and receipts.
Submit a Mobile Timesheet for ApprovalLearn how to submit a mobile timesheet for approval and understand what happens after you submit it.
Export Timesheet ListsUse this article to learn how to export any timesheet list to an external file for tracking or reconciliation.
Log In and Out of Mobile TimesheetsLearn how to access your organisation’s Mobile Timesheets site, log in with your Time and Attendance details, and log out securely.
Submit a Mobile Timesheet for ApprovalLearn how to submit a mobile timesheet for approval and understand what happens after you submit it.
Search for Bulk TimesheetsUse this article to learn how to search for and review bulk timesheets as an approver.
Configure Standard Rates Timesheet DefaultsConfigure standard rates timesheet defaults, including the default tab, automatic timesheet population, pay code types, and zero-value handling for Time & Attendance.
Edit a Mobile TimesheetEdit mobile timesheets in Available or Incomplete status, and recall submitted timesheets (before approval) so all time and attendance details are correct before final approval in Time and Attendance.
How to Create a Timesheet Bill CodeLearn how to create a timesheet bill code in Rates & Rules.

Pay & bill agreements (setup, hierarchy, usage)

Set up and maintain pay and bill agreements, understand agreement hierarchy and overrides, and apply agreements correctly—so pay and billing calculations follow your business rules.


Add Attachments to an Agreement HeaderLearn how to attach, download, and delete files from an agreement header, including pay and bill agreements.
Agreement HierarchyLearn how agreement hierarchy levels control which pay and bill agreements and rules apply to job orders in Rates and Rules.
Understand and Use Bill AgreementsLearn what bill agreements are, how they relate to pay agreements, and how they are used to calculate bill amounts for job orders.
Configure Pay Agreements and Interpretation RulesLearn how pay agreements and interpretation rules control how timesheet data is converted into pay using Rates and Rules and Recruitment Manager.
Configure Rates and Rules AgreementsLearn how to use the Rates and Rules module to configure pay and bill agreements, understand how timesheets are interpreted, and manage back-dated pay changes (back pay).
Create a Pay Agreement HeaderLearn how to create a pay agreement header in Rates & Rules so you can group all rules and conditions under a single agreement.
Set Up Conditional Variables in AgreementsLearn what conditional variables are and how to create them so your pay and bill rules apply correctly in agreements and job orders.
Create a Primary Interpretation HeaderLearn what a primary interpretation header is and how to create one in a pay agreement so timesheet data is prepared correctly for secondary interpretation.
Search for an AgreementFind an existing pay agreement using the Pay Agreements screen and search criteria.
Open an Existing AgreementLearn how to open an existing pay agreement so you can view or edit its details.
View the Components of an AgreementLearn how to use the navigation pane in the Edit Pay Agreement screen to view agreement headers, attachments, conditional variables, and interpretation rules.
Edit an AgreementLearn how to open an existing pay agreement, update its components, and save your changes in the Edit Pay Agreement screen.
Edit Existing Pay AgreementsLearn how to edit or delete existing pay agreement components based on the last timesheet end date, validity dates, and hierarchy rules.
Copy an Existing Pay AgreementLearn how to create a new pay agreement by copying an existing agreement in Rates and Rules.
Filter Primary and Secondary Interpretation Rules by DateLearn how to filter primary and secondary interpretation rules in a pay agreement by validity date range so you can focus on the rules you need.
Change the Status of an AgreementLearn how to change a pay agreement status between Pending and Released so it is correctly used by Rates and Rules in pay or bill interpretation.
Editing Existing Pay AgreementsUnderstand which parts of an existing pay agreement you can edit or delete, based on the Last Timesheet End Date and the validity dates of the agreement and its components.
Copying Existing Pay AgreementsUse this article to create a new pay agreement by copying an existing agreement in Rates & Rules.
Configure a Bill Agreement HeaderUnderstand and configure the key fields on a bill agreement header, including validity dates, hierarchy, status, country, bill rate type, and supplementary rates for oncosts.
Configure Bill AgreementsLearn how to configure bill agreements in Rates and Rules so agency clients are billed correctly based on pay rates and hours worked.
View Templates and Job Orders That Use a Pay AgreementLearn how to see which client job templates and job orders are using a specific pay or bill agreement configured in Rates & Rules.
Delete an AgreementLearn how to delete a redundant pay agreement and what to do if it cannot be deleted.
Add an Attachment to an Agreement HeaderLearn how to attach, download, and delete digital files on a pay or bill agreement header, using the Attachments tab on the Pay / Bill Agreement Entry screen.
Create a Bill Agreement HeaderConfigure the basic details of a bill agreement so you can group all the rules that apply to it.
Use Conditional Variables in AgreementsLearn what conditional variables are, how they affect pay and bill rules, and how they are applied when you use a pay agreement on a job order in Recruitment Manager.
Compare Sets in a Pay AgreementLearn what compare sets are and how to create, prioritise, and maintain them within a pay agreement so you can compare pay code rule results correctly.
Configure a Primary Interpretation HeaderLearn how to create and configure a primary interpretation header for a pay agreement, including setting validity dates for primary interpretation rules.
Accessing Existing Pay AgreementsLearn how to view, sort, and filter existing pay agreements in the Pay Agreements screen.
Configuring Pay AgreementsLearn how to configure pay agreements in Rates and Rules, including agreement headers and key options such as hierarchy, rate determination, and timesheet filtering.
Accessing Existing Pay AgreementsLearn how to view, sort, and filter existing pay agreements in the Pay Agreements screen.
How to Edit an AgreementLearn how to update the components and rules within an existing agreement.
Edit Existing Pay AgreementsLearn how to edit or delete existing pay agreement components based on the last timesheet end date, validity dates, and hierarchy rules.
Bill Agreement Conditional VariablesLearn about conditional variables in bill agreement.
How to Create a Conditional Variable on a Bill AgreementLearn how to add and manage conditional variables on a bill agreement so you can control agreement behavior based on defined values.

Pay codes (maintenance + rule sets)

Create and maintain pay codes, organize them for different scenarios, and link them to rules and rate logic—so time entries map cleanly to payroll and invoicing outcomes.


Pay Code Group MaintenanceUnderstand Pay Code Group Types & How to create Pay Code Groups
Pay Code List Validity PeriodHow to Add a New Pay Code List Validity Period
Create & Delete Pay Code GroupHow to Create & Delete Pay Code Group
Compare Sets for Pay Code RulesLearn how to create and manage compare sets in a pay agreement so you can group pay code rules and compare their results for pa
Rule Conditions for Pay Code RulesLearn which condition types you can add to a pay code rule and which rule types each condition applies to.
Understand Pay Code RulesLearn what pay code rules are, how conditions, actions, and action limits work, and how different rule types are processed when calculating payments.
Create a new Pay CodeHow to Create a New Pay Code in Rate and Rules.
How to Copy a Pay Code RuleLearn how to copy an existing pay code rule within a pay agreement so you do not need to rebuild it from scratch.
Link Oncosts to a Pay CodeLearn how to link Oncosts to a Pay Code for efficient paying & billing.
Configure Allowance Pay Code ThresholdsLearn how to configure allowance pay codes with amount- or quantity-based tax thresholds for Australia and New Zealand.
Configuring Pay Codes (UK)Learn about the differences in Pay Codes in the United Kingdom.
Edit & Delete Existing Pay CodesHow to find and edit Existing Pay Codes.
Pay Code MaintenanceUnderstand how pay codes are created and used to control pay, billing, and reporting.
How to Link a Bill Code to Pay CodesLearn how to link a timesheet bill code to one or more pay codes so they can be used together during timesheet processing.
How to Create a Manual Bill CodeLearn how to create a manual bill code in Rates & Rules for use with manually entered billing items.
How to find existing Bill CodesLearn how to search for and open existing bill codes using the Bill Code List screen in Rates & Rules.
How to edit or delete an existing Bill CodeLearn how to edit or delete an existing bill code using the Bill Code List screen in Rates & Rules.
Bill Code MaintenanceUnderstand how bill codes are used and maintained for invoicing

Rates, oncosts, back pay & payment terms

Manage rates and adjustments, apply oncosts, handle back pay scenarios, and define payment terms—so payments and billing are accurate, compliant, and predictable.


Configure Standard Rate Bill TypesUse Standard Rate Bill Types to define how margins or markups are applied to job order rates. Configure country-specific settings to control which bill types are available for standard rates,…
Pay/Bill Payment Terms MaintenanceConfigure payment and billing terms in FastTrack360 to manage contractor payments and debtor billing schedules effectively.
Edit or Delete Existing Bill OncostsHow to edit or delete Bill Oncosts Header & Rate
Create a Bill Oncost HeaderLearn about Bill Oncosts Header fields and how to create Oncost Header
Create a Bill Oncost RateLearn about Bill Oncosts Rate fields and how to create Oncost Rate
Find Existing Bill OncostsLearn how to view and search for existing bill oncost records
Create a Pay Oncost HeaderLearn how to create a pay oncost header in Rates & Rules.
Create a Pay Oncost RateLearn how to create a pay oncost rate and define how an oncost is calculated and applied.
Understand How Back Pay Batches Affect Pay RatesLearn how agreement and payee back pay batches apply backdated rate changes and how they update existing pay rate records.
Process Back Pay for Retrospective Pay Rate ChangesUse Back Pay batches to reprocess paid timesheets when pay rates change retrospectively.
Find Existing Pay OncostsLearn how to view and search for existing pay oncost records.
Edit or Delete an Existing Pay OncostLearn how to edit or delete pay oncost headers and oncost rates, including when restrictions apply.
Bill Oncost MaintenanceUnderstand how bill oncosts work, how they are calculated, and how rate validity affects billing.
Configure Pay Rate RulesLearn how pay rate rules work in pay agreements, including hierarchy, validity periods, rounding, rate types, and rate descriptions.
Understand Pay Rate Types and Top-Up RatesLearn how pay rate types and top-up rates work so you can control how pay codes calculate pay within pay agreements.
Pay Oncost MaintenanceUnderstand pay oncosts, how to use, and how to configure them in Rates and Rules.
Rates and Rules MaintenanceLearn how to access and use the Maintenance area in Rates & Rules to configure the settings.
Import Updated RatesLearn how to import updated rates using the Bulk Rate Update feature.

Rules engine, conditions & automation (BPME / variables / actions)

Build and maintain automation using conditions, variables, and actions—so approvals, validations, and calculations follow consistent logic with less manual effort.


Configure Business Process Management Engine (BPME)Configure and manage Business Process Management Engine (BPME) rules to automate workflows, enforce field validations, and apply business-specific logic across Global, Parent, and Client levels in FastTrack 360.
Configure Conditional VariablesThe Conditional Variables setting allows you to configure conditional attributes that apply to payees and influence their leave accruals, entitlements, and payments.
Configure Custom ActionsConfigure Custom Actions to extend Recruitment Manager functionality and automate interactions with third-party systems or FastTrack Marketplace vendors.
Configure Custom SectionsEnhance Recruitment Manager by displaying data or interactions from third-party systems directly within your workflows.
Define a Holiday Type ConditionLearn how to add a Holiday Type condition to a pay/bill code rule so the rule applies to a specific holiday type (or all types except one).
Define a Counter ConditionLearn how to add a counter condition to a pay code rule, including frequency, pay code selection, and comparison types.
Define a Pay Code RuleLearn how to add a new pay code rule to a pay agreement, set validity dates, and configure conditions and actions.
Define a Schedule ConditionAdd a schedule condition to a pay/bill code rule so it applies only when a shift occurs on a scheduled-on or scheduled-off day.
Define a Manual ConditionDefine a manual condition for a pay/bill code rule by selecting the relevant pay code on the Conditions tab.
Define a Shift Type ConditionLearn how to add a shift type condition to a pay/bill code rule and choose whether it applies to specific shift types.
Define a Time ConditionAdd a time condition to a pay code rule by selecting a time condition type, a comparison type, and the relevant time values.
Define a Work Type ConditionLearn how to add a work type condition to a pay/bill code rule in a pay agreement.
Configure Condition Actions and Action LimitsUnderstand how actions and action limits work in pay/bill code rules, including how quantities are applied and how limits control minimums, maximums, and rollover to the next action.
Define Holiday FilterHow to define different Holiday Filters.
Define a Holiday ConditionHow to define a holiday condition when creating a holiday rule
Define Actions and Limits for a Counter RuleLearn how to configure actions and action limits for a pay code counter rule in the Edit Pay Agreement screen so units are allocated and limited correctly.
Define a General Rule ActionLearn how to define the action for a manual pay code general rule in the pay agreement so that quantities are allocated to the correct pay code.
Define a Rate RuleUse this article to create a pay rate rule in a pay agreement and set up the rate types that will apply under different conditions.
Create a Conditional VariableLearn how to create a conditional variable in a pay agreement, define its values, and choose whether it is mandatory.
Configure Custom ActionsConfigure Custom Actions to extend Recruitment Manager functionality and automate interactions with third-party systems or FastTrack Marketplace vendors.
Define a Conditional Variable ConditionDefine a conditional variable condition on a pay or bill code rule by selecting a conditional variable and the value it must matc
Define Time, Schedule, and Client Schedule Rule Actions and LimitsLearn how to define actions and action limits for time, schedule, and client schedule pay code rules in the Edit Pay Agreement screen.
Define Manual Rule Actions and Action LimitsLearn how to set up actions and action limits for manual pay code rules within a pay agreement.

Timesheet import & data validation

Import timesheets in bulk, validate data before posting, and resolve common import errors—so uploads are clean, reliable, and ready for downstream processing.


Import DataThis article explains how to use the Data Import feature to upload primary record data directly into Recruitment Manager. It is ideal for simple data onboarding without using the full…
Understand Timesheet ImportLearn how the Timesheet Import module creates electronic timesheets from external time and attendance data, including file upload, field mapping, validation, processing, and notifications.
Validate and Format Timesheet Import FilesLearn how Timesheet Import validates your import file, what format rules you must follow, and how to structure example files, including shifts with multiple project codes and breaks.
Validate Timesheet Import Field MappingLearn how Timesheet Import validates your field mapping and data types when you queue an import batch, and why certain fields must be mapped together.
Timesheet Import Mapping FieldsLearn which FastTrack timesheet fields you can map in a timesheet import file, how they are used during import, and which data types each field requires.
Data Validation for Imported TimesheetsExplains how imported timesheet data is validated and which errors and warnings can appear in the exception report.
Processing Timesheet Import BatchesLearn how to create and queue timesheet import batches so that timesheet files are processed correctly in Time and Attendance.
Manage Existing Timesheet Import BatchesLearn how to search for existing timesheet import batches, download the import
Save Field Mapping TemplatesLearn how to save and reuse field mapping templates during the timesheet import process so you do not need to configure mappings each time.
Data Validation for Imported TimesheetsExplains how imported timesheet data is validated and which errors and warnings can appear in the exception report.
Timesheet Import Mapping FieldsLearn which FastTrack timesheet fields you can map in a timesheet import file, how they are used during import, and which data types each field requires.
Validate and Format Timesheet Import FilesLearn how Timesheet Import validates your import file, what format rules you must follow, and how to structure example files, including shifts with multiple project codes and breaks.
Understand Timesheet ImportLearn how the Timesheet Import module creates electronic timesheets from external time and attendance data, including file upload, field mapping, validation, processing, and notifications.
Timesheet Import Mapping FieldsLearn which FastTrack timesheet fields you can map in a timesheet import file, how they are used during import, and which data types each field requires.
Validate Timesheet Import Field MappingLearn how Timesheet Import validates your field mapping and data types when you queue an import batch, and why certain fields must be mapped together.
Configure Timesheet Search OptionsConfigure default timesheet search options so the Week Ending Date To field and user profile defaults automatically populate on Time & Attendance timesheet search screens.

Time & attendance setup (rounding, breaks, reasons)

Configure time capture rules such as rounding, break policies, and time adjustment reasons—so clock-ins, timesheets, and approvals follow consistent, compliant standards and reduce payroll or billing errors.


Use Common Features in FastTrack360Learn how to use key FastTrack 360 features, including document management, Audit Trail tracking, payee onboarding (AU), email and SMS tools, Outlook sync, Marketplace integrations, Parsing Tool automation, and guided…
Configure ReasonsSet up and manage different reason codes that users can apply during key system actions, such as adjustments, status changes, and workflow updates.
Add and Manage Work TypesLearn how to add, edit, and delete Work Types that define whether a candidate’s role is Full Time, Part Time, or another employment type.
Time and Attendance Maintenance
Time and Attendance Frequently Asked Questions
Configure Time Rounding RulesLearn how to set up time rounding rules in a pay agreement so timesheet durations are rounded correctly for pay a
Configure Midnight Boundary RulesUse midnight boundary rules to control how shifts that cross midnight are classified for pay interpretation.
Configure Hour Rounding RulesLearn how to set up hour rounding rules in a pay agreement when using job schedules, and control how time is rounded inside and outside the job schedule.
Create an Unpaid Break RuleCreate an unpaid break rule in a pay agreement by adding it to an existing primary interpretation header.
Understand Unpaid Break RulesLearn how unpaid break rules work in pay agreements, including variance handling, break cycles, and how “break after X hours” options affect paid time.
Define an Hours Worked ConditionLearn how to add an hours worked condition to a pay/bill code rule in a pay agreement so the rule applies based on shift hours worked.
Configure Time Rounding RulesLearn how time rounding rules affect timesheet durations for pay and billing, and how to configure a time rounding rule in a pay agreement.
Setting Up Hour Rounding RulesLearn how hour rounding rules work and how to set them up in a pay agreement to control rounding for hours worked inside and outside the job schedule.
Configure Midnight Boundary RulesLearn how midnight boundary rules determine the day type for shifts that cross midnight and how to set them up within a pay agreement.
Configure Unpaid Break RulesLearn how unpaid break rules work in pay agreements and how they affect paid working time, including break-after-X-hours rules and insufficient shift duration conditions.
Create a New Reason CodeUse this process to create a new adjustment or unavailability reason in the system.
Manage an Existing Reason CodeLearn how to edit or delete an existing reason code in your system.
Configure ReimbursementsReimbursements are payments made to a payee to cover work-related out-of-pocket expenses.

Leave, holidays & absence

Set up and manage leave types, public holidays, and absence rules—including entitlements, requests, approvals, and calendar settings—so availability is accurate and time, pay, and billing stay consistent.


Leave Module
Manage Leave RequestsThis article explains how leave requests work, who can use the Leave Request module, and how absences are recorded and processed in FastTrack360.
Edit a Leave Request ScreenUse this screen to update leave requests that were created on behalf of a payee and are saved with a Pending status.
Leave Request List ScreenView and search all leave requests, including submitted, approved, rejected, cancelled, and proxy-created requests.
Create a Leave Request on Behalf of a PayeeUse this process to create a leave request for a payee from the Leave Request New Entry screen.
Leave Notification MaintenanceConfigure and manage automatic notifications sent during the leave request process.
Manage Attendance NotificationsUse this article to list, search, edit, and delete Time & Attendance notifications in the Notification Maintenance screen.
Holiday Type MaintenanceLearn how holiday types are used and how to create and manage them.
Managing Existing Holiday TypesLearn how to search for existing holiday types and open them for viewing or editing.
Holiday Rule MaintenanceLearn how to create and manage holiday rules to define when holiday types apply
How to Create a Holiday RuleLearn how to create a holiday rule to define when a holiday type applies.
Find Existing Holiday RulesHow to find and edit existing Holiday Rules
How to Define a Shift Day Type ConditionLearn how to add a Shift Day Type condition to a pay/bill code rule and choose which days of the week the rule should apply to.
Manage Leave RequestsThis article explains how leave requests work, who can use the Leave Request module, and how absences are recorded and processed in FastTrack360.
Manage Attendance NotificationsUse this article to list, search, edit, and delete Time & Attendance notifications in the Notification Maintenance screen.

System settings

Configure core platform settings such as email domains, SMS options, localisation (country, currency, timezone), and other global preferences—so communications, formatting, and system behaviour match how your business operates.


Set Up and Use Multi-Factor Authentication (MFA)Set Up and Use Multi-Factor Authentication (MFA)
Clear Your Browser CacheLearn how to clear your browser cache for Google Chrome and Microsoft Edge to ensure FastTrack360 performs efficiently after an upgrade.
Global Maintenance ItemsLearn about Global Maintenance settings in FastTrack360 - Password Policy, Global Settings, Questionnaire, Currency, and Document Designer from the Maintenance menu on the left panel.
Configure Email Domain SettingsManage and validate your organisation’s email domains to improve email deliverability and compliance with industry standards.
Create and Manage Attendance and Absence ItemsLearn how to create, edit, and delete Attendance and Absence items used for shift scheduling and pay processing. Includes setup for shift times, break rules, integration details, and Agency Worker…
Manage Attachment FoldersLearn how to create, rename, delete, and manage attachment folders in Recruitment Manager to organise documents for Parent, Client, Candidate, and Job Order records.
Create and Manage Custom Exit PointsCreate and manage Custom Exit Points to link external URLs to system records for quick access by users.
Create and Manage Global LinksConfigure and maintain web links that users can access directly from the Favourites to Links tab in Recruitment Manager.
Configure Other SettingsConfigure country-specific system settings, including corporate and social security number formats, tax labels, gender options, mailing address visibility, and Agency Worker Regulations.
Manage Merge Templates
Configure Middle and Back Office Country SettingsConfigure payroll, billing, leave, reimbursement, and rounding settings for each country to ensure accurate calculations and compliance in FastTrack360’s Middle and Back Office.
Create and Manage Pay and Bill Email TemplatesLearn how to create, configure, and manage Pay and Bill email templates for sending invoices, credit notes, payslips, and notifications to debtors, payees, and suppliers.
Manage Existing Pay and Bill Email TemplatesManage and maintain your organization’s Pay/Bill email templates. Learn how to find, edit, or delete existing templates within the Maintenance section.
Configure SMS AccountsSet up and manage SMS accounts that connect with your organization’s hierarchy to enable SMS communication through FastTrack360.
Create and Manage Source CodesUse Source Codes to identify where information originates within Recruitment Manager and Timesheet Import.
Form Maintenance OverviewLearn how to set up and maintain Candidate Registration Forms in Maintenance Module
Create a Hierarchy GroupCreate a new hierarchy group, set its country and sort order, and control whether it is active and available for selection on records.
Manage Timesheet DelegationsManage timesheet delegations so Time and Attendance keying, approval, and escalation responsibilities can be temporarily reassigned to other eligible users with full audit visibility.
Create and Manage Timesheet DelegationsCreate, edit, and delete timesheet delegations so Time and Attendance keying and approval tasks can be temporarily reassigned to other eligible users.
Create a Custom Bill FormulaLearn about Custom Bill Formula Component & how to create Custom Bill Formula
Create Custom Bill Formula ComponentsHow to create the two types of reusable components that can be added to custom bill formulas in Rates and Rules.
Set Up and Use Multi-Factor Authentication (MFA)Set up and use MFA in FastTrack360 to add a one-time verification code (authenticator app or SMS) to your login for extra security and compliance.
Configure Email Domain SettingsManage and validate your organisation’s email domains to improve email deliverability and compliance with industry standards.
Clear Your Browser CacheClearing your browser cache ensures that FastTrack360 runs efficiently after an upgrade.
Configure SMS AccountsSet up and manage SMS accounts that connect with your organisation’s hierarchy to enable SMS communication through FastTrack360.
Configure Middle and Back Office Country SettingsConfigure and manage key payroll and billing parameters by country, including oncosts, leave, rounding, reimbursements, tax types, and compliance settings for Middle and Back Office operations.
Manage Timesheet DelegationsManage timesheet delegations so Time and Attendance keying, approval, and escalation responsibilities can be temporarily reassigned to other eligible users with full audit visibility.
Create and Manage Timesheet DelegationsCreate, edit, and delete timesheet delegations so Time and Attendance keying and approval tasks can be temporarily reassigned to other eligible users.
Hierarchy SettingsConfigure and manage key payroll and billing parameters by country, including oncosts, leave, rounding, reimbursements, tax types, and compliance settings for Middle and Back Office operations.
Hierarchy Group MaintenanceHow to create Hierarchy Groups and assign them to records
Configure Hierarchy SettingsSet up and maintain the core hierarchical structure that underpins FastTrack360’s business configuration, including countries, regions, and offices.