Custom Sections allow your agency to extend the functionality of the FastTrack Marketplace. They enable interactions and data exchanges between Recruitment Manager users and third-party vendor systems.
For example, a Marketplace vendor can configure a Custom Section to allow users to submit or manage vendor-specific requests.
⚠️ Important: Permission is required to configure or edit Custom Sections.
Configure a Custom Section
Go to Settings, then click Custom Sections.
Click New to create a new section.
Enter the section name and select the Location where it will appear (e.g., Parent, Client, Candidate, or Job – Temp).
Configure the required Integration Details as provided by the Marketplace vendor.
Assign Permissions to relevant user roles.
Click Save to complete the setup.
📌 Note: The vendor or Marketplace provider will supply configuration instructions specific to their integration.
View Custom Sections in the System
Once permissions are assigned, users can view the Custom Section within the related record. The section automatically displays in the area where it was configured, such as:
Parent.
Client.
Contact.
Job - Temp.
Job - Contract.
Job - Perm.
Candidate.
Dashboard.
Client Portal.
Candidate Portal.
Connect - Parent.
Connect - Client.
Connect - Cost Centre.
Connect - Contact.
Connect - Job Temp.
Connect - Job Contract.
Connect - Job Perm.
Billing.
📌 Note: Agencies will provide users with information about each Custom Section, its purpose, and how it should be used.
Access and Review Error Logs
Error Log Maintenance allows administrators to locate and review system errors to assist with troubleshooting.
Go to Settings, then click Error Log Maintenance.
Use the available filters to search for errors by criteria such as date, user, or module.
Click an item in the result list to open detailed error information.
📌 Note: System error messages usually appear as a red pop-up (“toaster”) at the bottom-left of the screen. Clicking the message opens the corresponding error event.
⚠️ Important: FastTrack360 Support may request specific error details to help diagnose and resolve issues.
💡 Best Practices
Review and test Custom Section configurations in a sandbox environment before applying them to live records.
Grant permissions carefully to ensure only relevant users can access sensitive or vendor-linked Custom Sections.
Regularly monitor Error Logs to proactively identify and resolve integration issues.
🤔 FAQs
Q1: Who provides configuration details for a Custom Section?
Answer: The Marketplace vendor supplies all required setup and configuration instructions when your agency connects to their system.
Q2: What should I do if a Custom Section fails to load?
Answer: Check Error Log Maintenance for related entries and share the details with your system administrator or FastTrack360 Support.