Clearing your browser cache ensures that FastTrack360 runs efficiently after an upgrade. Because FastTrack360 is browser-based, cached data may cause display or performance issues if not refreshed.
You must be on your FastTrack360 URL before clearing your cache.
⚠️ Important: Clearing your browser cache will sign you out of FastTrack360. You will need to log back in once the cache has been cleared.
Clear Browser Cache in Google Chrome
To clear your browser cache in Google Chrome:
At the top-right corner of the browser, click the Customize and control Google Chrome menu (three-dot icon).
Click More tools, and click Clear browsing data.
In the pop-up, ensure the following options are set:
Time range is set to All time.
Cookies and other site data and Cached images and files are ticked.
Click Clear data, and close the Settings tab.
You will need to log back into FastTrack360 after you have cleared the cache.
Clear Browser Cache in Microsoft Edge
To clear your browser cache in Microsoft Edge:
Click the Settings and more icon (three-dot icon) in the top-right corner of the screen.
Click Settings.
In the left-hand menu, click Privacy, search, and services.
Under Clear browsing data, click Choose what to clear.
In the pop-up, ensure the following options are set:
Time range is set to All time.
Cookies and other site data and Cached images and files are ticked.
Click Clear now.
The browser cache is cleared.Close the Settings browser tab.
You will need to log back into FastTrack360 after you have cleared the cache.
Best Practices
Clear your browser cache after every major FastTrack360 upgrade.
Close all FastTrack360 tabs before starting the cache clear process.
Restart your browser once the cache has been cleared to ensure optimal performance.
FAQs
Q1: Why do I need to clear my cache after an upgrade?
Answer: Cached data can prevent new updates and UI changes from displaying correctly, which may affect system performance.
Q2: Do I lose any saved passwords when clearing cache?
Answer: No, clearing the cache does not remove saved passwords unless you manually select that option.
Q3: How often should I clear my cache?
Answer: It is recommended to clear your cache after every FastTrack360 release or upgrade, or if pages do not load as expected.