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Configure Middle and Back Office Country Settings

Configure and manage key payroll and billing parameters by country, including oncosts, leave, rounding, reimbursements, tax types, and compliance settings for Middle and Back Office operations.

Written by Jason
Updated over 2 months ago

Set up key country-level options including oncosts, rounding, reimbursement, tax, and pay configuration.

⚠ Important: You need Administrator permissions to configure country settings.


Configure Standard Rate Bill Types

  1. Go to Middle and Back Office, then click Country Settings.

  2. Under Standard Rate Bill Types, select the Bill Types and the Job Estimate Margin/Markup calculation type.

πŸ“Œ Note: For detailed information, refer to your internal billing configuration guide or contact your system administrator.


Set Oncosts

Oncost settings define how profit margins are calculated for specific countries.

Pay oncosts are internal employment costs that cannot be passed to clients (for example, guaranteed salary periods in Nordic countries).
​Bill oncosts are client-billable costs related to payee payments.

  1. Enable the Pay Oncosts function if required.

  2. Choose either Pay Oncosts or Bill Oncosts as the reporting method.

πŸ“Œ Note: Bill oncosts are always used when calculating invoice bill amounts, regardless of reporting type.


Configure Leave Settings

Leave settings enable country-specific leave configuration options.

  1. Go to Leave Settings under Country Settings.

  2. Enable one or both of the following options if applicable:

    • Occurrence Based – allows tracking of leave occurrences per period.

    • Calculate with Specific Formula – enables system-defined accrual formula calculations.

⚠ Important: Only FastTrack support staff should enable these options if relevant to your country’s leave requirements.


Set Interpreter Limits

Interpreter limit settings control performance during timesheet searches.

  1. Navigate to Interpreter, then click Interpreter Review.

  2. Specify the maximum number of timesheets that can be returned per search.

πŸ“Œ Note: Users with the Timesheet Transaction Reporting permission are exempt from this limit.


Configure Payment Summaries (AU Only)

Enable EOFY statements to provide payees with detailed annual income documentation.

  1. Enable EOFY Statement Generation in Country Settings (AU).

  2. Select which payment summary types should include EOFY statements.

Each EOFY statement includes:

  • Payer and payee details.

  • Gross payments.

  • Itemised allowances, reimbursements, and deductions.

πŸ“Œ Note: EOFY statements can only be generated with payment summaries, not from STP submissions.


Configure Rounding Settings

Rounding settings determine how pay and bill calculations are rounded.

Standard Rate Rounding

  1. Specify whether to Round or Truncate calculated values.

  2. Set the number of decimal places (0–6).

πŸ“Œ Note: Rounding changes affect new job orders only.

Pay Batch Rounding

Configure rounding for:

  • Pension contributions, allowances, and deductions.

  • Superannuation (AU) and PAYG leave payments (NZ).

  • Employer contributions and benefits.


Enable Reimbursements

Reimbursement functionality allows payee expense tracking.

  1. Enable Reimbursements for the required country.

  2. Configure pay codes with the Reimbursement type under Rates and Rules, then click Maintenance, and click Pay Code.

Once enabled:

  • Reimbursement fields appear on timesheets and pay batches.

  • Functionality cannot be disabled later.


Set Default Payee Tax Type

Define default tax types by country and pay structure.

Country

Options

Description

Australia

PAYG/Individual Non Business, PAYG/Labour Hire, Company, Company/Umbrella, Company/3rd Tier Agency

Refer to Explanation of Tax Types and Payee Types for details.

New Zealand

PAYE, Contractor, Contractor/Umbrella, Contractor/3rd Tier Agency

Refer to Explanation of Tax Types and Payee Types for New Zealand Payees.

United Kingdom

PAYE, PAYE/Deemed Contractor, Contractor/Umbrella, Contractor/3rd Tier Agency, CIS

Refer to Overview of Payee Records.

All Gross Pay Countries

Employee, Contractor, Contractor/Umbrella, Contractor/3rd Tier Agency

Indicates how payees are engaged or employed.


Configure SuperStream (AU)

Enable SuperStream if your agency remits superannuation using FastTrack360.

  1. Select SuperStream (AU).

  2. Set up your Service Providers under Pay, and click Maintenance, then click Superannuation.

  3. And click Service Providers.


Configure Pay Settings

In Pay Document Delivery Type (UK), choose a secure delivery method for payslips and documents.

  1. Select URL Link to send a secure link requiring portal login.

  2. Avoid PDF Attachment to comply with GDPR privacy standards.

πŸ“Œ Note: The Earnings Year End setting is mandatory for Gross Pay countries and defines the pay year cycle.

National Minimum Wage (UK)

  1. Enable National Minimum Wage monitoring.

  2. Optionally rename the NMW Label.

  3. Add payee types to NMW Excluded Payee Types if they are not covered (for example, Contractors).


Configure Hierarchy Group

Hierarchy groups allow additional categorization for agreements and rules by country.

  1. Enable Hierarchy Groups for the country.

  2. Create and assign groups in Rates and Rules, and click Maintenance.

  3. Adjust the Hierarchy Group label to match business terminology.


Best Practices

  • Review country configurations after any payroll or tax legislation changes.

  • Keep oncost and rounding settings consistent across related job orders.

  • Enable reimbursement and leave options only where legally required.

  • For UK, always choose URL link delivery to meet GDPR standards.

  • Test configuration changes in a sandbox before applying to live environments.


FAQs

Q1: Can I enable pay oncosts without using them for reporting?

  • Answer: Yes. Pay oncosts can be enabled for creation and reporting without being used in margin calculations.

Q2: Do rounding changes affect existing job orders?

  • Answer: No. They apply only to new job orders submitted after the settings are updated.

Q3: Can reimbursement functionality be turned off after enabling?

  • Answer: No. Once enabled, reimbursement functionality remains active permanently.

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