This article explains how agency staff members can review mobile timesheets submitted for approval, then approve or reject them so they can move on to payroll, billing, or be corrected and resubmitted.
⚠ Important: This article is for agency staff members who are responsible for approving timesheets in the Mobile Timesheets application.
Approve or Reject Mobile Timesheets
When a worker submits a timesheet for your approval, it appears in the Submitted Timesheets list. From there, you can open the timesheet, review the captured time and attendance information, and either approve or reject it. You may also receive automatic email notifications when new timesheets are submitted for your approval.
📌 Note: When you approve a timesheet, its status usually changes to Released and it moves to the list of historical timesheets.
If your organisation uses multiple approval stages, the timesheet may move to the next approval stage and remain in Submitted status until all approvers have approved it.
Approve a Mobile Timesheet
Go to the Submitted Timesheets list in the Mobile Timesheets application.
Click the timesheet you want to approve. The timesheet opens in the timesheet entry screen.
Review the attendance items, additional (manual) items, reimbursement items, and any attachments on the timesheet to ensure everything is correct.
If the timesheet is in order, click Approve.
The timesheet closes and its status changes to Released, which releases it for payroll and billing processing or moves it to the next approval stage if multiple approvals are required.
Reject a Mobile Timesheet
Go to the Submitted Timesheets list in the Mobile Timesheets application.
Click the timesheet that you want to reject. The timesheet opens in the timesheet entry screen.
Click Reject. The Rejection Message screen opens and prompts you to enter a message for the timesheet initiator explaining why you are rejecting the timesheet.
Enter the reason for rejection in the message field, then click Reject.
The timesheet closes, its status changes to Rejected, and it moves to the list of rejected timesheets so the submitter can edit and resubmit it for approval. A message is sent to the timesheet initiator to inform them that their timesheet has been rejected.
📌 Note:
If your system is configured to send automated rejection notifications, your rejection message may be included in the rejection email, depending on how the rejection notification template is configured.
Timesheets can also be approved or rejected directly from a notification email if your system is configured for email approvals. For more information about this feature, refer to your organisation’s internal documentation or contact your system administrator.
💡 Best Practices
Always review all time, attendance, additional items, reimbursement items, and attachments carefully before approving a timesheet.
Check for missing or unusual entries and clarify any discrepancies with the timesheet submitter before approving.
Use clear, specific language in rejection messages so the submitter understands exactly what needs to be corrected.
Approve or reject submitted timesheets promptly to avoid delays in payroll and billing processing.
This article is for agency staff members who are responsible for approving mobile timesheets.
From the Submitted Timesheets screen, you can:
View timesheets that have been submitted for your approval
Check time, attendance, additional items, reimbursements, and attachments
Approve or reject each timesheet
You may also receive an automatic notification when a new timesheet is submitted for your approval, depending on your system configuration.
Note: Timesheets can also be approved or rejected directly from a notification email, if this feature has been enabled in your system.
Approve a Mobile Timesheet
Follow these steps to approve a submitted mobile timesheet.
Go to the Submitted Timesheets list.
Click the timesheet you want to approve.
The timesheet opens in the timesheet entry screen.
Check the following on the timesheet:
Attendance items
Additional (manual) items
Reimbursement items
Attachments
If the timesheet appears to be in order, click Approve.
The timesheet closes.
Its status changes to Released.
The timesheet is released for payroll and billing processing.
If there are multiple approval stages, the timesheet may instead progress to the next approval stage and remain in Submitted status until all approvals are complete.
Reject a Mobile Timesheet
Follow these steps to reject a submitted mobile timesheet.
Go to the Submitted Timesheets list.
Click the timesheet you want to reject.
The timesheet opens in the timesheet entry screen.
Click Reject.
The Rejection Message screen opens, prompting you to enter a message to the timesheet initiator explaining why the timesheet is being rejected.
Enter the reason for rejecting the timesheet, then click Reject.
The timesheet closes.
Its status changes to Rejected.
The timesheet moves to the Rejected Timesheets list.
A message is sent to the timesheet initiator to inform them that their timesheet has been rejected.
If your system is configured to send automated rejection notifications, the rejection message you entered may be included in the notification, depending on how the template has been set up.
How Timesheet Status Changes During Approval
When you take action on a submitted timesheet:
Submitted
The timesheet has been submitted and is waiting for approval.
Approvers can access it from the Submitted Timesheets list.
Released
The timesheet has been approved.
It is released for payroll and billing processing.
It may move to the historical timesheets list, or move to the next approval stage in multi-level approval setups.
Rejected
The timesheet has been rejected by an approver.
It moves to the Rejected Timesheets list.
The submitter or initiator can then edit the timesheet and resubmit it for approval.
Best Practices for Approvers
Always review attendance, additional items, reimbursements, and attachments before approving.
Use clear, specific rejection messages so the timesheet initiator understands what needs to be corrected.
If you are unsure whether to approve or reject a timesheet, check your organisation’s timesheet and payroll policies or speak to your supervisor.
Approving or Rejecting Mobile Timesheets
This section is relevant to agency staff members who are responsible for approving timesheets. This section explains the timesheet approval process and how you can approve or reject timesheets that are submitted for your approval via the Mobile Timesheets application.
If you are responsible for approving timesheets you can access timesheets that have been submitted for approval via the Submitted Timesheets screen. You may also receive an automatic approval notification whenever a new timesheet is submitted for you to approve.
From the Submitted Timesheets screen you can open each submitted timesheet, view the time and attendance information that has been captured on that timesheet and you can approve or reject the timesheet.
When you approve a timesheet its status changes to Released and is therefore moved to the list of historical timesheets or, if there are multiple approval stages, the timesheet may progress to the next approval stage and remain in the Submitted status.
If you reject a timesheet the status of that timesheet changes to Rejected and it is moved to the list of rejected timesheets. This allows the submitter to edit the timesheet before resubmitting it for approval.
On rejecting a timesheet you will be prompted to key in a message explaining why the timesheet has been rejected. If your system has been configured to send automated rejection notifications to timesheet submitters and, depending on how the rejection notification template has been configured, this message may be included in the rejection notification.
Timesheets can also be approved or rejected directly from a notification email. For more details on this feature click here.
Approve a Mobile Timesheet
1 | Go to the Submitted Timesheets list. |
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2 | Click on the timesheet you want to approve. The timesheet opens in the timesheet entry screen. |
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3 | Check the attendance items, additional (manual) items, reimbursement items and/or attachments on the timesheet. If the timesheet appears to be in order, approve the timesheet by clicking Approve. The timesheet closes and its status is set to Released, thereby releasing the timesheet for payroll and billing processing. |
Reject a Mobile Timesheet
1 | Go to the Submitted Timesheets list. |
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2 | Click on the timesheet that is to be rejected. The timesheet opens in the timesheet entry screen. |
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3 | Click Reject. The Rejection Message screen opens, prompting you to key in a message to the timesheet initiator to explain why the timesheet is being rejected. | |
4 | Key in the reason that explains why you are rejecting the timesheet and click Reject. The timesheet closes, its status is set to Rejected and a message is sent to the timesheet initiator to inform them that their timesheet has been rejected. |