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Configure Middle and Back Office Country Settings

Configure payroll, billing, leave, reimbursement, and rounding settings for each country to ensure accurate calculations and compliance in FastTrack360’s Middle and Back Office.

Written by Jason
Updated over 4 months ago

Use country settings to configure payroll, billing, and compliance options specific to each country in your FastTrack360 system.


Standard Rate Bill Types

Select the applicable Bill Types and the Job Estimate Margin/Markup Calculation Type for each country.


Oncosts

The Oncosts settings define whether pay oncosts or bill oncosts are used for reporting on profit margins.

πŸ“Œ Note: Pay oncosts are expenses that cannot be passed on to clients, such as guaranteed salaries when a payee is not placed in a job.

  • Bill oncosts are costs that can be billed to clients, such as wages directly related to active placements.

By default, the system uses bill oncosts for margin reporting unless both of these conditions apply:

  • The pay oncosts function is enabled for the reporting country.

  • Pay oncosts are specified as the reporting oncost type.

⚠ Important: Even if pay oncosts are enabled, bill oncosts are always used to calculate invoiced bill amounts.


Leave Settings

The Leave Settings determine leave configuration options within the Leave, then click the Maintenance module.

You can enable:

  1. Occurrence Based – Allows configuration of leave based on occurrences within a defined period.

  2. Calculate with Specific Formula – Enables leave accruals calculated by a system-defined formula comparing expected and actual accrual rates.

πŸ“Œ Note: Only FastTrack support staff can enable these settings. Leave them disabled unless they are required for your country’s leave regulations.


Interpreter Limits

The Interpreter Limit setting controls the maximum number of timesheets returned per search in the Interpreter Review screen.

This prevents performance issues caused by retrieving large result sets.

  • Users with the Timesheet Transaction Reporting permission bypass this limit.


Payment Summaries (Australia Only)

Enable the generation of EOFY Statements alongside payment summaries to provide payees with detailed records for tax preparation.

Each EOFY statement includes:

  • Payer details (pay company name, ABN)

  • Payee details (name and FastTrack payee ID)

  • Gross payments made to the payee during the corresponding payment summary period

  • Type of items paid to the payee in addition to regular wages or salary, including taxable and non-taxable allowances, reportable deductions and reimbursements

  • Name of each item paid to the payee (for example: name of the allowance, reimbursement or deduction)

  • Description of item paid

  • The total amount paid against each item type during the corresponding payment summary period.

πŸ“Œ Note: EOFY statements can only be created with payment summaries, not from STP submissions.


Rounding Settings

Configure how pay and bill values are rounded for job orders and pay batches.

Standard Rate Rounding

Defines rounding or truncation for calculated pay and bill results.
​Example:
If a pay rate is $25.987 per hour and the rounding is set to 2 decimal places, the result of $220.8895 rounds to $220.89.

πŸ“Œ Note: Rate rounding applies to new job orders only; existing job orders retain previous rounding rules.

Pay Batch Rounding

In addition to standard rates rounding, the rounding settings determine how the following values are rounded in a pay batch:

  • Employer pension contributions (Payroll United Kingdom only).

  • Child-related payments (Payroll United Kingdom only).

  • Allowances (when injected into a pay batch from a Payee record).

  • Threshold-based allowances (Payroll Australia only).

  • Superannuation and superannuation adjustments (Payroll Australia only).

  • GST/VAT.

  • Employee benefits (Payroll Australia only).

  • Gross and net deductions.

  • Pension deductions (United Kingdom only).

  • Public holiday leave (Payroll New Zealand only).

  • PAYG Leave Payments (Payroll New Zealand only).

  • Pay rate that is stored with banked leave accruals.


Reimbursements

Reimbursements are payments made to a payee to cover work-related out-of-pocket expenses. The Reimbursement Settings allow you to enable and manage reimbursement functionality in the system for each country.

When reimbursement functionality is enabled for a country:

  1. Reimbursement entry and tracking – Users can record and monitor reimbursement payments directly in the system.

  2. Reimbursement pay code – A pay code type called Reimbursement becomes available and can be applied to pay codes configured by clicking Portal, then Rates and Rules, then Maintenance, and finally Pay Code.

  3. Reimbursement fields – The fields Net, GST (or equivalent), and Total appear in the following areas:

    • On the Additional tab of the Timesheet Entry screen under Portal, then Time and Attendance.

    • In the Interpreter Review screen under Portal, then Interpreter Results.

    • On the Payee Pay Details screen during the Manual Items stage of the pay batch process.

⚠ Important: Once reimbursement functionality is enabled for a country, it cannot be disabled later.


Default Payee Tax Type

Define the default tax type for new job orders and payee records.

Country

Option

Description

Australia

  • PAYG/Individual Non-Business.

  • PAYG/Labour Hire.

  • Company.

  • Company/Umbrella.

  • Company/3rd Tier Agency

Defines standard ATO-based taxation categories.

New Zealand

  • PAYE, Contractor, Contractor/Umbrella, Contractor/3rd Tier Agency.

Configures country-specific PAYE and contractor categories.

United Kingdom

  • PAYE.

  • PAYE/Deemed Contractor.

  • Contractor/Umbrella.

  • Contractor/3rd Tier Agency.

  • CIS

Aligns with HMRC contractor and PAYE rules.

Gross Pay Countries

  • Employee.

  • Contractor.

  • Contractor/Umbrella.

  • Contractor/3rd Tier Agency.

Applies default options for non-taxed countries.


SuperStream (Australia)

If your agency needs to use the SuperStream functionality in FastTrack360 to meet your superannuation remittance obligations under the SuperStream scheme, follow the steps below:

  1. Tick the checkbox to activate the SuperStream functionality.

  2. Click on Pay, then head to Maintenance.

  3. Click on Superannuation, then go to Service Providers to set up your SuperStream service providers.


Pay Settings

Pay Document Delivery Type (UK)

For GDPR compliance, you can control how payslips, P45s, and P60s are delivered via email.

  • Option 1: URL Link (Recommended)
    The email contains a URL link to the payslip. The recipient must click the link, then enter their portal username and password to view their payslip securely.
    βœ… Recommended for UK users to comply with privacy laws.

  • Option 2: PDF Attachment
    The document is sent as an unprotected PDF attachment, which is not GDPR-compliant.

To configure:

  1. Click on Pay, then head to Maintenance.

  2. Click on Pay Document Delivery Type, and select URL Link as the delivery type.

Earnings Year End

This setting applies to Gross Pay countries and is mandatory.

It determines the start and end of pay periods when creating a pay group.

To configure:

  1. Click on Pay, then go to Maintenance, click on Earnings Year End.

  2. Select the month and day when your earnings year should end.

National Minimum Wage (UK)

This feature helps ensure compliance with UK National Minimum Wage (NMW) legislation.

Field

Description

Enabled National Minimum Wage

Tick this box to activate NMW monitoring. ⚠️ The field is disabled during the pay batch process. Make sure no pay batches are active before changing it.

NMW Label

Defaults to National Minimum Wage. You can edit the label to display a different name in the pay batch stage description.

NMW Excluded Payee Types

Add payee types that should not be monitored for NMW compliance (e.g., Contractors). These exclusions apply only to future pay batches, not previous ones.


Hierarchy Group

A Hierarchy Group is a customizable category used with hierarchy levels and values for managing pay and billing configurations such as:

  • Pay and bill agreements

  • Rate rules

  • Oncosts

  • Holiday rules

How it works:

  • You can enable hierarchy group functionality for a specific country.

  • Once enabled, you can create hierarchy groups in Rates and Rules Maintenance and assign them to records for the same country.

Example: A hierarchy group created for Australia can only be used in Australian pay agreements.

Custom Labeling:

You can rename the default field label Hierarchy Group to something more suitable for your business or country terminology.

To configure:

  1. Click on Pay, then go to Maintenance.

  2. Click on Hierarchy Group Settings.

  3. Enable hierarchy groups for the desired country.

  4. (Optional) Update the field label to reflect your preferred terminology.

These settings help ensure secure pay document delivery, compliance with wage and privacy laws, and flexible configuration for country-specific payroll management.


πŸ’‘ Best Practices

  • Review each country’s regulatory and payroll requirements before enabling settings.

  • Test new configurations in a sandbox environment before applying them to production.

  • Document all country-specific exceptions for audit and support purposes.


πŸ€” FAQs

Q1: Can pay and bill oncosts be used simultaneously?

  • Answer: Yes. If pay oncosts are enabled, both can exist, but only one type is used for margin reporting.

Q2: Can reimbursements be disabled after activation?

  • Answer: No. Once enabled for a country, the reimbursement feature remains active.

Q3: Does rounding affect historical job orders?

  • Answer: No. Updated rounding rules apply only to new job orders created after the change.

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