Attendance and Absence items define working and non-working time for shifts and pay processes. Attendance Items determine the type and timing of shifts, while Absence Items are used for paid time off such as annual leave.

Attendance Items are applied to Shift Patterns, which describe the work schedule required for a job.
In countries where Agency Worker Regulations (AWR) apply, Absence settings can also include pause rules for continuous absences across consecutive weeks.

Create an Attendance Item

Go to Maintenance, and click Absence/Attend.
The Conditional Variables Maintenance screen opens.
Above the Attendance list, click Add.
The Add Attendance pop-up displays.
Enter all relevant values for the shift, including the name, start and end times, and colour.
The selected colour will display when the shift appears in a job schedule.
Enter any Integration Details where the shift data will be sent to a third-party system, such as Finance Integration.
Enter any Break Times that apply within the shift.
Click Save.
The Attendance item is now saved and available for use in a Job Schedule.

Create an Absence Item

Go to Maintenance, and click Absence/Attend.
The Conditional Variables Maintenance screen opens.
Above the Absence list, click Add.
The Add Absence pop-up displays.
Enter the relevant details for the absence item, including the name.
Enter any Integration Details for linking data with a third-party system, such as Finance Integration.
If Agency Worker Regulation (AWR) functionality is active in Maintenance > Hierarchy and a pause setting is required:
- Enter the number of weeks the clock should pause for the absence type.
- Leaving the field blank means the clock will continue without pause.
- For holiday leave, enter 99 to represent a full pause period.
Click Save.
The Absence item is now saved.

Edit an Attendance or Absence Item

You can edit an Attendance or Absence item’s attributes. A warning will display if the item is currently in use, allowing you to confirm before saving any changes.

Navigate to Maintenance > Absence/Attend.
The Attendance/Absence lists display.
Locate the Attendance or Absence item you want to edit.
Click Action, then select Edit next to the relevant item.
The Edit Attendance/Absence pop-up displays.
Make the required changes to the item’s details.
Click Save.
The updated Attendance or Absence item is saved.

Delete an Attendance or Absence Item

You can delete an Attendance or Absence item only if it is not in use.

Go to Maintenance, and click Absence/Attend.
The Attendance/Absence screen opens.
Locate the Attendance or Absence item you want to delete.
Click Action, then select Delete next to the relevant item.
The Delete Attendance/Absence pop-up displays.
Select Delete.
The system will check if the item is in use.
- If the item is in use, a hard warning displays.
- If not in use, a confirmation message appears.
Click OK to confirm deletion.
The item is deleted successfully.

💡 Best Practices

Review Attendance and Absence items regularly to ensure they align with active job schedules.
Use clear naming conventions to identify shift types (e.g., Morning, Afternoon, Night).
For AWR compliance, verify pause settings are correct for each absence type.