Set up and maintain the core hierarchical structure that underpins FastTrack360’s business configuration, including countries, regions, and offices.
⚠ Important: You need Administrator permissions to configure hierarchy settings.
Overview
The Hierarchy Settings area in Maintenance defines your organisation’s structural framework within FastTrack360. This configuration supports essential business elements such as location, currency, and brand.
An established hierarchy is required before creating country records or performing key functions in Recruitment Manager. For example, countries group regions, and regions group offices, forming a multi-level structure used throughout the platform.
Hierarchy Components
The following components are configured in Hierarchy Settings:
Component | Description |
Country | Top-level structure representing a nation within your business. |
Country Details | Defines country-specific information such as currency and timezone. |
Integration Details | Stores integration references for connected systems. |
Address Details (Settings) | Specifies default address formats and localisation details. |
Other Settings | Includes additional configuration such as localisation and compliance parameters. |
Middle / Back Office Country Settings | Controls country-level payroll and billing configurations (e.g., oncosts, tax, and rounding). |
Brand | Defines business brands associated with your organisation. |
State | Represents subnational divisions within countries. |
Region | Groups multiple offices under a specific geographical area. |
Office | Represents individual business locations where operational activities occur. |
Office Details | Configures office-specific data such as contact and address information. |
Integration Details | Sets system references for office-level integrations. |
Address Details | Defines the office’s physical or mailing address. |
Pay / Bill | Contains settings for pay and billing processes associated with the office. |
Payslip Message | Customises the message displayed on payees’ payslips for the office. |
Hierarchy Group | Provides an additional classification layer used in pay, bill, and agreement rules. |
📌 Note: Users cannot perform tasks such as creating job orders or processing payroll until the hierarchy structure is configured.
Best Practices
Establish hierarchy settings before configuring pay, bill, or country parameters.
Maintain consistent naming conventions for countries, regions, and offices.
Review hierarchy links regularly to ensure correct regional and brand alignment.
Update integration details when connected system identifiers change.
Test hierarchy updates in a sandbox environment before applying to production.
FAQs
Q1: Why can’t I create job orders in Recruitment Manager?
Answer: Ensure that a valid hierarchy structure (country, region, office) has been established before creating job orders.
Q2: Can I modify the hierarchy after setup?
Answer: Yes, you can update hierarchy elements as long as changes don’t disrupt existing pay or bill configurations.
Q3: Do I need to set up hierarchy groups for every country?
Answer: Only if your organisation uses country-specific rules or agreements that require group differentiation.