The Leave Request New Entry screen allows you to capture leave details, set the correct dates and times, and submit or approve the request as needed.
⚠ Important: You must have permission to create or approve leave requests.
Open the Leave Request New Entry Screen
Go to Candidate or Agency Portal, then click Leave.
Click Leave Request, then click Add to open the new entry screen.
Complete the Leave Request Fields
Payee
The payee for whom you are submitting the leave request.
Click the search icon, then select the payee using the Payee Lookup screen.
Confirm the correct payee is displayed before moving on.
This is a mandatory field.
Absence Type
The type of leave the payee is taking.
Select the relevant absence type from the list.
This is a mandatory field.
Start Date
The first day of the payee’s absence.
Click the field, then select the required date from the calendar.
This is a mandatory field.
End Date
The final day of the payee’s absence.
Click the field, then select the required date from the calendar.
This is a mandatory field.
Shift Start Time
The time the absence begins on the first day of leave.
Enter the time in 24-hour format (e.g., 09:00 or 22:30).
If the leave spans multiple days, enter the start time for the first day; you can adjust subsequent days later in the calendar.
This is a mandatory field.
Shift End Time
The time the absence ends on the first day of leave.
Enter the time in 24-hour format.
If the leave is for multiple days, enter the end time for the first day, then adjust the remaining days in the calendar.
This is a mandatory field.
For Weekdays Only
Exclude weekend days from the leave request if the payee does not work Saturdays or Sundays.
Tick For Weekdays Only if the leave applies to weekdays only.
Leave the box unticked if weekend days should be included.
Use Leave Request Actions
Save
Sets the request status to Pending and saves the information without approving it.
Enter all mandatory fields, then click Save.
Review the request details or add comments and attachments if required.
📌 Note: You must save the request before adding attachments or comments.
Approve
Sets the request status to Approved and may send a confirmation notification to the payee (email or SMS), depending on your system configuration.
Enter all required fields, then click Approve.
Confirm the approval if prompted.
⚠ Important: Approval is only available when all mandatory fields are completed.
Cancel
Sets the request status to Cancelled to prevent further processing.
Click Cancel if the request was created in error or should not be actioned.
Confirm the cancellation when prompted.
Leave Policy Information
Displays relevant leave policy rules for the selected absence type.
Click Leave Policy Information to review applicable policy details before approving the request.
Populate Leave Calendar
Populates the Leave Calendar based on the start and end dates and displays the start and end times for each day.
Click Populate Leave Calendar after entering all date and time fields.
Adjust individual day times as needed.
💡 Best Practices
Confirm the payee’s work pattern before setting start and end times.
Use the Leave Calendar to correct day-specific shift times for multi-day leave.
Save the request first when you need to add comments or upload documents.
Review leave policy information before approving the request.
🤔 FAQs
Q1: Why can’t I approve the leave request?
Answer: You can only approve a leave request when all mandatory fields, including dates, times, payee, and absence type, are completed.
Q2: Can I edit times for individual days of a multi-day leave request?
Answer: Yes. Click Populate Leave Calendar, then adjust the start and end times for each day.
Q3: Will the payee be notified when I approve the request?
Answer: Depending on system configuration, approving a request may send the payee an email or SMS notification.