This article explains how agency staff members can review mobile timesheets submitted for approval, then approve or reject them so they can move on to payroll, billing, or be corrected and resubmitted.
⚠ Important: This article is for agency staff members who are responsible for approving timesheets in the Mobile Timesheets application.
Approve or Reject Mobile Timesheets
When a worker submits a timesheet for your approval, it appears in the Submitted Timesheets list. From there, you can open the timesheet, review the captured time and attendance information, and either approve or reject it. You may also receive automatic email notifications when new timesheets are submitted for your approval.
📌 Note: When you approve a timesheet, its status usually changes to Released and it moves to the list of historical timesheets. If your organisation uses multiple approval stages, the timesheet may move to the next approval stage and remain in Submitted status until all approvers have approved it.
Approve a Mobile Timesheet
Go to the Submitted Timesheets list in the Mobile Timesheets application.
Click the timesheet you want to approve. The timesheet opens in the timesheet entry screen.
Review the attendance items, additional (manual) items, reimbursement items, and any attachments on the timesheet to ensure everything is correct.
If the timesheet is in order, click Approve. The timesheet closes and its status changes to Released, which releases it for payroll and billing processing or moves it to the next approval stage if multiple approvals are required.
Reject a Mobile Timesheet
Go to the Submitted Timesheets list in the Mobile Timesheets application.
Click the timesheet that you want to reject. The timesheet opens in the timesheet entry screen.
Click Reject. The Rejection Message screen opens and prompts you to enter a message for the timesheet initiator explaining why you are rejecting the timesheet.
Enter the reason for rejection in the message field, then click Reject. The timesheet closes, its status changes to Rejected, and it moves to the list of rejected timesheets so the submitter can edit and resubmit it for approval. A message is sent to the timesheet initiator to inform them that their timesheet has been rejected.
If your system is configured to send automated rejection notifications, your rejection message may be included in the rejection email, depending on how the rejection notification template is configured.
📌 Note: Timesheets can also be approved or rejected directly from a notification email if your system is configured for email approvals. For more information about this feature, refer to your organisation’s internal documentation or contact your system administrator.
Best Practices
Always review all time, attendance, additional items, reimbursement items, and attachments carefully before approving a timesheet.
Check for missing or unusual entries and clarify any discrepancies with the timesheet submitter before approving.
Use clear, specific language in rejection messages so the submitter understands exactly what needs to be corrected.
Approve or reject submitted timesheets promptly to avoid delays in payroll and billing processing.