This page acts as a hub for FastTrack360 release-related resources. From here you can open product release notes, download supporting files, access API documentation, review the cloud service outline, and understand how FastTrack360 version numbers are structured.
Product Release Information
Use the Product Release Information section to open release notes for specific FastTrack360 versions and region-specific updates.
To view a release:
Locate the required release in the list.
Click the release name to open the release notes and supporting information.
Available releases include (where applicable, region is shown):
Outlook Extensions Plug-In (V12.10)
Use this section to download and install the Outlook Extensions plug-in for the V12.10 release.
File | Description |
V12.10 Outlook Extensions installation file | Run this file to install Outlook Extensions for the V12.10 release. |
V12.10 Outlook Extensions installation guide | Step-by-step installation guide for Outlook Extensions V12.10. |
⚠️ Important: If you already have Outlook Extensions installed, uninstall your existing version before installing the new V12.10 version. Refer to the installation guide for details.
Recommended steps:
Download the V12.10 Outlook Extensions installation file.
Uninstall any existing Outlook Extensions version from your machine.
Open the V12.10 Outlook Extensions installation guide.
Follow the installation steps in the guide.
FastTrack360 API Releases
Use the FastTrack360 API Releases section to access technical details for API integrations and reporting.
API Developer Portal
Document name | Description |
FastTrack API Developer Portal | Opens the API Developer Portal. Log in to view the latest API release information, documentation and resources. |
To view API release information:
Open the FastTrack API Developer Portal.
Log in with your credentials.
Browse to the release notes or documentation for the relevant API version.
Reporting Data Dictionary
Document name | Description |
FastTrack360 Reporting Data Dictionary | Provides details of the reporting data available for your FastTrack360 environment. |
To view the Reporting Data Dictionary and database schema changes for your environment:
In the FT360 Releases section, click the release that matches your environment.
On the release page, navigate to the Reporting Modules Enhancements section.
Open the relevant Data Dictionary document.
Review any Database Schema changes listed in the same section.
FastTrack360 Cloud Service Outline
The FastTrack360 Cloud Service Outline describes the hosted service provided for FastTrack360, including:
Service description (scope)
SLA (Service Level Agreements)
Disaster Recovery
Business Continuity Plans
Security
Available documents:
File | Description |
FastTrack360 Service Outline Page | Overview page linking to the FastTrack360 Cloud Service Outline. |
FastTrack360 Cloud Service Outline Global | Detailed cloud service outline covering scope, SLAs, disaster recovery, business continuity and security. |
To review the cloud service details:
Open the FastTrack360 Service Outline Page.
From there, open FastTrack360 Cloud Service Outline Global to view the full document.
Product Versioning Information
Each FastTrack360 software release has a unique version number that identifies the specific release.
You can view the version number for your environment from within FastTrack360:
In Agency Portal, click Help, then About FastTrack360.
Note the version number displayed on the About FastTrack360 window.
From the V12.20 release onward, a standard versioning convention is used. Each version number is broken into segments, which are defined below.
Segment | Description |
Platform Version | Identifies the FastTrack360 platform to which the release corresponds (for example, a platform version of 11 distinguishes the release from a version 10 platform release). |
Release Version | Identifies the major release number. Increments to this number indicate major functional changes since the prior release version. |
Patch/Hotfix Version | Identifies the minor release number. Increments indicate bug fixes, minor functional changes or performance enhancements since the prior patch version. |
Build Number | Identifies the specific software build number. Many builds may be compiled before one is released to production. The build number allows FastTrack to identify the exact build in use. |
Use this information together with the release lists on this page to understand exactly which FastTrack360 release your environment is running and what functionality or fixes are included.