Use this article when:
A Timesheet contains approved leave or absence.
Hours appear to have been interpreted.
The Payee is included in the relevant period.
No leave payment appears in the Pay Batch.
The Timesheet may have been adjusted, interpreted, or reversed before the Pay Batch was processed.
This matches the scenario in the ticket, where the Payee had interpreted hours but nothing appeared in the Pay Batch.
Cause
When an absence or leave item is entered and approved on a Timesheet, FastTrack360 creates a corresponding Leave Request.
If an adjustment Timesheet containing leave is created and then reversed from Interpreter Review, the background cleanup process can delete the associated Leave Request.
If the adjustment is then cleared, this activity may no longer be visible in the standard UI. The original Timesheet can therefore remain without an active Leave Request, which prevents the leave payment from being generated in the Pay Batch.
Workaround
Adjust the Timesheet again without changing any details, then Submit and Approve it. This regenerates the missing Leave Request.
Set the Timesheet status to Reviewed in Interpreter Review.
Create a new Pay Batch for the relevant period and select Only include Payees with Timesheet.
Continue to the Leave Payments stage in the Pay Wizard. The leave should now appear and be available to pay.
⚠️ Important: Do not adjust and reverse the Timesheet again before finalising the Pay Batch.